Party Policies!
We ask that you please read through our policies below before booking your party, to ensure you understand our requirements and expectations.
1) 100% Private Party
All of our parties are 100% private! Only staff members and your party guests will be present during your reserved party time!
2) Payment Options
We accept cash, credit, and debit cards. No other forms of payment will be accepted. If using a credit or debit card, please know that a 3% processing fee will be applied.
3) Deposits/Payments
A $50 non-refundable deposit is required to reserve your party. If your deposit is NOT paid, then your party IS NOT officially booked with us! The deposit fee is subtracted from your total party cost. The balance of your invoice is due on the day of your party before it begins.
4) Cancellation/Rescheduling
We have a very strict cancellation/rescheduling policy! To avoid any additional fees, you must cancel or reschedule your party AT LEAST 7 DAYS PRIOR TO YOUR PARTY!! If you cancel or reschedule your party within 7 calendar days of your party date, then you will be responsible for 100% of the total party cost. Remember that your deposit is non-refundable. You are only allowed to reschedule one time from the original party date.
5) Waivers
A waiver must be signed for all bouncers. These waivers must be signed prior to your party before any children can enter the inflatables!
6) 2-Hour Time Limit for ALL Private Parties
We are very strict on this 2-hour time limit because it gives us up to 30 minutes between parties to clean, sanitize, and prepare for the next party. Make sure all of your guests arrive on time because once your two hour limit is up, everyone will be required to leave the building and premises. You cannot remain at the facility once your party is over. If you need longer than two hours, then please discuss that with us as you will have to purchase two time slots.
7) Additional Children
All of our birthday packages are set to up to 10 bouncers and given up to 10 pairs of socks depending on how many bouncers you have present. There is a $10 fee for each additional child which will include a pair of socks.
8) Socks
For safety purposes, all bouncers will be required to wear anti-slip socks with grips on the bottom to play on the inflatables. No shoes will be permitted on the inflatables. Regular socks cannot be used as substitution socks. You are not allowed in the facility barefooted at any time.
9) Decorations
If you are bringing any decorations, please know that we DO NOT allow any decorations on the walls, confetti, or silly string. If any of these items are used during the party, you will be subject to an additional $50 cleaning fee.
10) Outside Food & Drinks
You may bring outside food and drinks in for your party. You may bring a birthday cake and ice cream for your party, but please bring your own candles, candle lighter, serving knife, etc. We will provide a refrigerator for your cold items. A member of our staff will place it in the refrigerator for you and will retrieve it when you're ready for it. NO ALCOHOL WILL BE PERMITTED.
11) No Smoking
The event center is a smoke-free facility meaning no cigarettes, no vapes, or anything containing nicotine will be allowed in the building.